Karen Hyder, Certified Technical Trainer CTT+, is a trainer of trainers, online-event producer, and speaker coach. Karen has been using technology to teach about technology since 1991 when she taught software applications courses at Logical Operations in Rochester, NY. In 2017, she was honored with the Learning Guild’s Guild Master Award. Currently, Karen supports live, online learning experiences at Hearing First LLC, a not-for-profit that serves professionals earning continuing education units and families supporting children who are deaf or hard of hearing. In addition to her professional work, Karen enjoys rescuing cats and old houses.