Webvent Academy

Bringing Professionals Together

Creating a Culture of Accountability in Healthcare

Wednesday, September 30, 2015 2:00pm - 3:00pm EDT  
Host: Association for Talent Development
By: Michael Patterson, Partner, PSP

This Webinar is available only to members.   Sign in if you are a member.  

This Webinar has ended, but you can view its content in the archive below.

True and sustainable accountability cannot be imposed on others through regulations, protocols, or management edicts. Real accountability comes from within each person and reflects individual values and purpose. It’s a choice.

Creating a culture where this kind of accountability is the norm doesn’t happen by chance. It requires intentional effort to develop the skill of accountability in each of your employees. They need to be able to:

  • Take ownership of their responsibilities.
  • Show initiative to produce key results.
  • Tackle high-stakes situations by using all of their 28 relational strengths.

In this webinar, Michael Patterson will explain how healthcare organizations can elevate their performance by creating a proactive culture of accountability using a proven behavior-change method that integrates people, performance, and process. In the end, you’ll see what it takes to get people to want to be accountable and create sweeping changes in your culture.


Please register above to view this Webinar.


Michael  Patterson
Michael Patterson

Partner, PSP

Michael Patterson is the co-author of the highly acclaimed book Have a Nice Conflict: How to Find Success and Satisfaction in the Most Unlikely Places, as well as the Have a Nice Conflict Learning Experience. He began his career as an officer in the U.S. Army and then spent 20 years in a variety of sales, marketing, and training roles in the pharmaceutical industry, culminating in his leadership of two comprehensive employee development programs.


  • Core Strengths