Webvent Academy

Bringing Professionals Together

The Efficient Firm-New Shipping Workflows Save Time and Expense

Tuesday, March 29, 2016 2:00pm - 2:30pm EDT  
Host: ALA Legal Marketplace
By: Tom Hazel, Director, Carrier Management Solutions, NA, Pitney Bowes

Controlling operational costs has become a focus of many firms today. Smart law firms are reducing shipping costs, improving processes (including filing and reconciliation of certified return receipt mail) and increasing the focus on chain of custody. Firms are streamlining processes to accurately charge back clients, no longer wasting time hunting receipts and waybills. Join our session to discuss ways to ship smarter including automating the process of sending, tracking and delivering certified mail.

Learning Objectives:

  • Gain new strategies to improve operational efficiency.
  • Understand the impact inbound and outbound carrier management has on your bottom line.
  • Build competitive advantages by replacing manual parcel management processes.


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Tom Hazel
Tom Hazel

Director, Carrier Management Solutions, NA, Pitney Bowes

Tom Hazel is the Channel Director for Carrier Management Solutions, for Pitney Bowes in the United States and Canada. Tom started with Pitney Bowes in 1985. Over the past 31 years, Tom’s roles have ranged from customer service to sales with increasing responsibilities, including Sales Director in Florida, Pennsylvania, and New Jersey Regions for Pitney Bowes.

He is currently responsible for managing the Carrier Management Solutions product group for the U.S and Canadian field organization, as well as the North American Inside Sales Channels. In addition to his current role, Tom also sits on several postal, education & development and direction committees within the organization, conducts client educational webinars throughout the year on behalf of Pitney Bowes and also speaks at various Postal Customer Council events.

He was one of the country’s first Certified Postal Consultants (CPC) with Pitney Bowes, has earned Presidents Award presented annually to one Director nationwide and many Global President’s Forum awards. 


  • Pitney Bowes