Webvent Academy

Bringing Professionals Together

Developing the Middle: A Strategic Initiative at University Health System

Friday, November 4, 2016 4:00pm - 5:00pm EDT  
Host: Association for Talent Development
By: Jacque Burandt, Executive Director, University Health System

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Middle management, one of the most crucial groups in healthcare, is often overlooked in talent development. At University Health System (UHS), we’ve made middle managers a strategic priority to address Triple Aim Plus goals. Through the Management Development Academy, UHS busts silos, instilling performance rigor and alignment to strategic initiatives.

In this webcast, you’ll:

  • Define middle management.
  • List specific challenges middle managers face.
  • Identify how resistance can derail talent development for middle management.
  • Learn techniques for measuring success in talent development for middle managers.


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Jacque Burandt
Jacque Burandt

Executive Director, University Health System

Jacque Burandt is the executive director of the Center for Learning Excellence at University Health System (UHS) in San Antonio. She is responsible for workplace talent development for more than 7,000 employees at 27 sites. UHS has won an ATD BEST Award six times and the Chief Learning Officer LearningElite award four times.

Additionally, Jacque is chairwoman of the ATD Public Policy Council and vice chairwoman of Strategic Planning for Workforce Solutions Alamo. She holds bachelor’s and master’s degrees from the University of Texas at Austin.

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