Webvent Academy

Bringing Professionals Together

Developing Employee Resilience Through Coaching

Tuesday, July 2, 2019 2:00pm - 3:00pm EDT

Host: Association for Talent Development
By: Chuck Berke, Founder, Berke Associates, LLC and Susan Auger, Executive Coach, Berke Associates

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We don’t have to explain how difficult and unrelenting the demands on employees have become. In this session you will learn about how coaching can help individuals, teams, and enterprises build resiliency to avoid or alleviate burnout.

We will be presenting Dr. Auger’s research-based MBOI (Making the Best of It) Coaching model. This model has many potential uses and applications, but we will be focusing on how it can be used to coach people through prolonged bouts of stress.

The MBOI Coaching model is an elegant and practical helping process that new or experienced coaches can add to their repertoires. Fitting into the ICF model of coaching, MBOI practitioners work with the coaching client’s capacity to access their strengths in a way that allows the client to refocus on and find joy in their work.

We will examine the differences between burnout and depression and the effects burnout can have on those who are experiencing it and those they work with and for. This concept is known as emotional contagion. The MBOI Coaching model has a systemic bent and application.

You will learn:

  • what happens in the five stages of the MBOI process—encountering, coming home, pathfinding, moving on, and revisiting—and how to navigate each stage
  • how to coach employees to transition from one stage to another and when
  • how to help clients become more self-reflective and solution focused
  • how to help clients become more flexible in their thinking and understanding of meaning. 


Please register above to view this Webinar.


Chuck Berke
Chuck Berke

Founder, Berke Associates, LLC

Dr. Chuck Berke, a nationally recognized and highly acclaimed executive leadership coach and mentor, has worked with executive leaders in the C-suite of Fortune 100 companies such as GE, Johnson & Johnson, Pepsi, and Merck for more than two decades. A former Executive Director of a not-for-profit and successful business leader, Chuck possesses insights and broad global experience which he leverages to help his client’s grow quickly. His coaching regimen is about investing in practical action to foster personal development and leadership skills. His disciples have consistently accelerated their career success and achieved their personal and business goals. Owner and principal of Berke Associates for the past 20 years, Chuck holds a PhD and MA from Fielding Graduate University, an MA in Marriage and Family Therapy from Fairfield University, as well as a BA from the University of Maryland, where he was captain of the swim team. He is a member of the International Coaching Federation and the American Association of Marriage and Family Therapy. A native of Connecticut, he and his wife currently live in Fairfield, Connecticut.

Susan  Auger
Susan Auger

Executive Coach, Berke Associates

Susan Auger is an executive coach and management consultant with over 20 years of experience working with executive leaders and their organizations to generate insights and creative approaches to enhance
leadership effectiveness and team performance. Susan specializes in cultivating collaborative leadership skills vital to developing and maintaining strategic business partnerships and unlocking the potential in individuals and organizations. This results in meaningful change and positive impacts for personnel at all levels, customers, and
other key stakeholders.

Susan engages individuals, teams and groups with a blended model of coaching, consulting, and leadership training developed by Dr. Chuck Berke. Susan assists individuals while simultaneously working with the system in which they operate. Participants are encouraged to select goals and create actionable steps unique to their context, strengths, aspirations, and opportunities. As a coach and thinking partner, Susan facilitates this action learning process (i.e., reflect, plan for action, take action, repeat), taking into account the non-linear nature of individual and team development and the importance of interactional dynamics and context. 

This systems approach to change promotes synergy between the individuals on the team and
the team itself. Susan’s ability to recognize and nurture individual and organizational strengths and opportunities and ask critical questions is deepened by her diverse portfolio and extensive experience working with leaders and teams on cross-sector and cross-functional collaboration and continuous process improvement initiatives.

Susan has worked with individuals and teams from organizations, including: EMC, AMRI, First Citizens Bank, Kerzner International Resorts, Glaxo-Wellcome, Ludwig Boltzmann-Institute for the Sociology of Health and Medicine at University of Vienna, Austria, The Governor’s Institute, National Center for Farmworker Health, NC Governor’s Commission on Substance Abuse Prevention and Treatment, Office of Women’s Health, Illinois Dept. of Public Health.


  • International Coach Federation

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