Webvent Academy

Bringing Professionals Together

How Technology Can Help You Deliver an Exceptional Client Experience

Wednesday, October 30, 2019 2:00pm - 3:00pm EDT  
Host: ALA Legal Marketplace
By: Tom West, CEO, LawPay

Commitment to client service never goes out of style, unlike the old-school methods some attorneys still use to advertise, onboard, and bill clients. Join Tom West, CEO of LawPay, to learn how you can use technology to serve clients in ways that improve revenue, retention, and overall experience. In this webcast, Tom will explain:

  • What the typical legal NPS is, why this metric matters, and how to improve it
  • How to differentiate yourself from your competitors
  • Simple technologies you can implement in your firm that will surprise and delight your clients 


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Tom West
Tom West

CEO, LawPay


  • LawPay, an AffiniPay Solution

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