Webvent Academy

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Case Study: Upskilling Your Team Using the Talent Development Capability Model™

Thursday, September 29, 2022 1:00pm - 2:00pm EDT

Host: Association for Talent Development
By: Bryan McElroy, Senior Team Leader Change Enablement, Whole Foods Market; Joseph Spitz, Senior Instructional Designer Change Enablement, Whole Foods Market; Courtney Cordova, Executive Director of Global Learning & Development, Whole Foods Market; and Morgean Hirt, Director of Credentialing, Association for Talent Development

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Join this webinar to learn firsthand how Whole Foods Market is using the Talent Development Capability Model™, its self-assessment feature, and access to ATD resources to empower its team members and advance skill sets. Using an approach tailored to engage the team in its own development, Whole Foods is using the enterprise skills gap assessment tool to not only get a high-level view of their team’s strengths and development areas, but to put employees in the driver’s seat. Hear from Whole Foods’ team leaders and team members about the impact the tool is having on driving skills and engagement. Learn how the enterprise skills gap assessment works and hear about trends in skill proficiency for talent development professionals based on the experiences of more than 20,000 professionals.


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Bryan McElroy
Bryan McElroy

Senior Team Leader Change Enablement, Whole Foods Market

As a leader within the learning industry for nearly a decade, Bryan McElroy has leveraged his passion for people to elevate the operational effectiveness of multiple Fortune 500 retail organizations. Through his leadership, these companies have seen significant, quantifiable increases in skillsets resulting in both increased efficiency and employee career satisfaction across the board.

Joseph Spitz
Joseph Spitz

Senior Instructional Designer Change Enablement, Whole Foods Market

A gamification expert, Joe Spitz is classically trained in game design theory stemming from his bachelor’s degree in 3D art and game design. Currently a senior instructional designer with Whole Foods Market’s change enablement team, leveraging new technologies and innovations within the adult learning space, he develops interactive e-learning, engaging virtually led training, and thoughtful communications. In addition to his primary job functions, he has been recognized by peers and managers for his commitment to cultivating company culture through targeted mentoring of junior professionals in the industry.

Courtney Cordova
Courtney Cordova

Executive Director of Global Learning & Development, Whole Foods Market

Courtney Cordova is obsessed with discovering new effective ways organizations can reach, train, and increase the proficiency of front line workers. Her background includes a mix of retail operations and talent development. Courtney currently works at Whole Foods Market as the Global Executive Leader of Learning & Development. Her passion for helping others achieve their goals led her to attain her CPTD in 2016. She was included in the 2022 OnCon Icon Award for Top 50 Learning & Development Professionals and was named a Top 5 Emerging Training Leader by Training Magazine in 2015.

Morgean Hirt
Morgean Hirt

Director of Credentialing, Association for Talent Development

As director of credentialing for the Association of Talent Development (ATD), Morgean Hirt has more than 25 years of experience in personnel certification and accreditation across a variety of professions. She provides strategic leadership and technical expertise in developing and implementing credentialing programs, focusing on test development, policy and standards development, program audits, strategic planning, and ANSI/ISO 17024 and NCCA accreditation. Believing that standards and certification enhance professionalism and credibility, Hirt has led a number of organizations through establishing industry standards for emerging professions, including clinical research, massage therapy, and mortgage brokering.

Prior to joining ATD, she served as an account executive at MetaCred, a boutique association management firm specializing in managing credentialing programs, and spent 12 years as president and CEO of Certified Fund Raising Executives International Credentialing Board, where she was responsible for establishing international support across six continents for a unified standard of fundraising practice. Hirt is also active with the Institute for Credentialing Excellence (ICE), having served as a member of the research fundraising committee, education committee, and annual conference program committee as well as a presenter at the ICE Exchange.

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