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The Future of L&D in High-Stakes Industries: Navigating L&D in a Remote-First, AI-Driven World in Regulated Environments

Tuesday, November 19, 2024 2:00pm - 3:00pm EST

Host: Association for Talent Development
By: Bob Cronin, Senior Advisor, Class ; Rosellen Beck, Head of HR Technology, GE HealthCare; and Jay Fortuna, Senior Vice President of Talent & Operations, GoHealth
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The last few years have seen a paradigm shift in how we work: first with the rise of remote work, and now with the rapid integration of AI. The next three years will bring more change than the last 30. These changes are even harder to grapple with for high-stakes industries, where compliance is mission-critical.

Join us as we explore how L&D leaders in regulated sectors are navigating the challenges and opportunities presented by remote work and AI.

Our expert panel will discuss three key themes shaping the future of L&D in high-stakes industries:

  1. The Gen Z Learner: High-stakes industries are one of the largest employers of fresh college graduates. The graduating class of 2025 will be the first class where remote learning and AI are central to their academic learning journey. We will discuss how this new reality influences L&D planning at the highest levels of organizations.
  2. Is Personalized Learning Finally Here? Remote work and AI have opened doors for more tailored learning experiences across all learning cohorts, from new graduates to senior executives. We will discuss what types of L&D investments are appropriate to make in-person versus remotely, and where organizations have found early success incorporating AI.
  3. Ensuring Compliance in the Age of Remote Work and AI: In highly regulated industries, compliance is non-negotiable. Our panel will explore the frameworks and specific strategies organizations employ to ensure compliance when delivering L&D remotely and with AI tools. 

Presenters

Bob Cronin
Bob Cronin

Senior Advisor, Class

Bob Cronin boasts a 38-year tenure in the sales and sales performance realm, with deep expertise across the corporate learning and development space, and a rich background in consulting, sales training, and edtech tools.

Bob’s professional journey commenced in 1985 as an account manager at Xerox Learning Systems/Achieve Global, overseeing accounts in the New England market for Fortune 500 organizations. He then transitioned to Revenue Lab/ONYX Software as director of sales/co-founder until 2002. Following this, he co-founded and served as managing director at DQI LLC from 2002 to 2015. His recent stint as SVP of global strategic accounts at NoVo Ed Corp, which Fidelity Investments acquired in 2019, saw him catering to esteemed clients like Goldman Sachs, Comcast, General Electric, Vanguard, Fidelity, Volvo, PerkinElmer A, PWC, Boston Consulting Group, and Bain. 


Rosellen Beck
Rosellen Beck

Head of HR Technology, GE HealthCare

Rosellen Beck is a seasoned HR executive with more than 20 years of experience across diverse industries. Currently serving as head of global HR technology at GE HealthCare, she is responsible for the strategy, roadmap, and governance to facilitate modern employee experiences. Ellen’s career includes significant roles at General Electric, Luxottica, and Citigroup, where she honed her expertise in learning and talent development, organizational strategy, change management, and technology. Ellen has successfully guided major transformations, implementing data-informed approaches to enhance performance and develop effective talent strategies.


Jay Fortuna
Jay Fortuna

Senior Vice President of Talent & Operations, GoHealth

Jay Fortuna is an award-winning leader known for his expertise in leadership and development, building high-performing, innovative teams that transform the learning and organizational development (L&OD) landscape. His work has earned him prestigious honors, including the 2023 Chief Learning Officer of the Year by The Stevie Awards for Great Employers and 2023 Learning Legacy Leader of the Year by the Corporate Learning Network. Jay’s achievements have also been recognized by Workforce Magazine’s 40 Under 40, Brandon Hall, ATD, OnCon, and other major organizations. As the VP of L&OD at GoHealth, Jay collaborates with his teams to enhance core organizational processes, establishing a diverse learning ecosystem and implementing a performance agility process. His forward-thinking approach includes tiered leadership development, micro-learning, AI integration, and cross-functional succession planning. With a focus on empowering individuals and organizations, Jay continues to shape the future of learning through innovative strategies, always striving to make a lasting impact on the industry.


Sponsors

  • Class Technologies Inc.