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Help Wanted, Skills Lacking: Why the Mismatch in Today's Economy?

Thursday, November 29, 2012 12:00pm - 1:00pm EST  
Host: Association for Talent Development
By: ---anonymized--- ---anonymized---, ---anonymized---, ---anonymized---; Jacque Burandt, Executive Director, University Health System; Tracey Warland-Panhofer, Learning and Development Consultant, Wells Fargo; Jennifer Remis, Senior Learning Specialist, Vistaprint; and Pat Golden, Senior Director, Deltek University, Deltek

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Join ASTD for a webcast on its new white paper, Bridging the Skills Gap. This report is the fourth from ASTD to cover the growing importance of talent to organizational performance and the skills gap that threatens so many organizations today. The 2012 edition of this paper updates the picture with the jobs outlook in today’s recovering economy, looks at the role of training and education, and explains the need for collaboration among all sectors responsible for filling the jobs pipeline.

The action plan the paper gives readers a step-by-step approach to tackle this challenge within their organizations. Several of the organizations that provided case studies--Deltek, the Manufacturing Extension Partnership, University Health System, Vistaprint, and Wells Fargo--will be on hand to explain how they are creatively addressing this challenge head-on.


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Jennifer joined ASTD in 1999 to lead the Public Relations function. Jennifer continues to lead communication efforts to members and customers, the media, and public policy makers. She also leads ASTD’s awards programs and career development offerings.

In her volunteer work, Jennifer served a two-year term on the executive board of directors for the International Association of Business Communicators (IABC) and was president of the IABC Washington, D.C. chapter. She holds IABC’s Accredited Business Communicator credential.

Jennifer was an adjunct professor at Towson University in Baltimore, Maryland where she taught Public Relations Writing in 2009.

Jacque Burandt
Jacque Burandt

Executive Director, University Health System

Jacque Burandt, MEd, leads the Center for Learning Excellence at University Health System (UHS) in San Antonio, Texas with responsibility for planning, implementing, and evaluating workplace learning for more than 5,000 employees at twenty sites. UHS received the following recognitions: 2009, 2010 and 2011 American Society for Training and Development (ASTD) BEST Awards; 2012 Learning Elite and 2011 Training Top 125. Burandt was awarded the 2012 Learning in Practice Award for Collaboration; 2006 Gold Learning in Practice Award for Creative Alliances and the 2008 Silver Learning Team Award by Chief Learning Officer magazine.

Tracey Warland-Panhofer
Tracey Warland-Panhofer

Learning and Development Consultant, Wells Fargo

Tracey Warland-Panhofer is a Certified Public Accountant (CPA) and Certified Financial Services Auditor (CFSA) with external and internal audit experience within the capital markets, insurance and banking industries.

Tracey worked as a Senior Audit Manager at Wells Fargo & Co. for over a decade and had audit responsibility for a number of key audit projects and high-visibility special reviews with a specialization in Finance and Corporate Activities, Wholesale Banking, and Basel II Capital Requirements.

She has been a member of the Institute of Internal Auditors (IIA) since 2002, and served on the Board of the San Francisco Chapter for three years. Additionally, Tracey is a member of the AICPA and has served as a panel speaker on International Financial Reporting Standards (IFRS). She recently accepted a nomination to serve on the IIA global Academic Relations Committee.

Tracey began her career in the United States with KPMG, LLP, San Francisco in audit services where she was primarily focused on financial services clients. Tracey holds a Bachelor of Science degree in Accounting as well as a Masters in Business Administration.

She currently works as a Learning and Development Consultant within Corporate Human Resources at Wells Fargo and supports the Internal Audit department.


Jennifer Remis
Jennifer Remis

Senior Learning Specialist, Vistaprint

Jennifer (Remis) Cavanaugh is a Boston College graduate, class of 2005. Jennifer attended the School of Arts and Sciences and majored in Communications with a focus in Journalism. Since graduating her path has taken her down an interesting road encompassing jobs in Public Relations, Event Management and finally where she has found her home, in Human Resources Learning and Development. Jennifer has worked at Hollister Inc, as a recruiter, Callanan and Klein Communications as an Event Manager and at Boston University in their School of Management's Career Center, as an operation and program manager. While at Boston University, Jennifer began taking classes in adult learning and decided this was an area of interest. Jennifer has worked at Vistaprint for 2.5 years and is a Senior Learning Specialist within their Learning and Development Team. Jennifer manages a team of 3 and her main responsibilities include managing and facilitating the Global Orientation program for New Hires, managing and facilitating the Performance Excellence process at the company, facilitating the Manager Development Program as well as designing, developing, and facilitating many of the other programs offered to internal employees. Jennifer is a published author, most recently featured in Chief Learning Officer and Talent Management. Jennifer looks forward to a fulfilling career in Human Resources as her passion is building relationships and helping people learn. Outside of work Jennifer loves spending time with her family and friends and very much enjoys running, spinning, skiing, reading and writing.

Pat Golden
Pat Golden

Senior Director, Deltek University, Deltek

Pat Golden is currently Senior Director of Employee Education at Deltek. Pat has a passion for all things learning and technology, and she has more than 20 years of experience envisioning and designing learning strategies that are innovative, creative, reusable, and sustainable. Her experience includes working for government, higher education, Fortune 500 financial services, and management consulting firms. She holds a Masters Degree in Education (M.Ed.) from George Mason University.

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