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Webvent Academy

Bringing Professionals Together

Practical Steps to Effective Credentialing: Lessons from General Assembly

Tuesday, March 11, 2025 2:00pm - 3:00pm EDT

Host: Association for Talent Development
By: Jason Gildner, Principal Global Lead for Lifelong Learning, Instructure and Heather Luna, Sr. Technical Product Manager, General Assembly
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Credentials are more than just badges—they’re a powerful way to recognize skills, boost engagement, and open new opportunities for learners. But how do you create a credentialing system that actually works and makes an impact?
In this webinar, we’ll explore the practical side of credentialing, with real-world insights from General Assembly. You’ll hear about their journey to build a scalable program and pick up actionable tips to apply to your own efforts.

Here’s what we’ll cover:

  • How credentials can transform the learning experience
  • Steps to design and roll out an effective credentialing system
  • Lessons learned (and wins!) from a successful credentialing program
     

Presenters

Jason Gildner
Jason Gildner

Principal Global Lead for Lifelong Learning, Instructure

Jason is a principal global Lead for lifelong learning at Instructure, working within the Center of Excellence to bridge product development with thought leadership, marketing, and sales. Passionate about transforming the way people use technology, he focuses on creating innovative learning experiences that empower individuals at every stage of their journey.
With 12 years of experience in higher education, spanning learning management, instructional design, and classroom technology, Jason transitioned into edtech with Echo360, a leader in lecture capture solutions. There, he managed customer success and strategic initiatives. Now at Instructure, he continues to push for innovation in lifelong learning, ensuring individuals can advocate for their own growth, no matter where they are in their learning lifecycle.
 


Heather Luna
Heather Luna

Sr. Technical Product Manager, General Assembly

As a Systems Administrator-turned-Engineer-turned-Technical Product Manager, Heather combine hands-on technical expertise with strategic vision to tackle complex challenges. Her expertise spans DevOps, Python, and cloud computing, with years of experience in infrastructure management, automation, and cloud architecture.

In her current role as Senior Technical Product Manager at General Assembly, Heather leads the development of innovative solutions, leveraging her technical expertise to drive impactful results and address complex challenges.


Sponsors

  • Canvas by Instructure