Law firms are adopting AI quickly, but access to new tools does not automatically create better workflows. In this session, Hamid Kohan will explore why AI initiatives often stall after experimentation and what firms need to move from tool usage to operational implementation. Attendees will examine practical approaches to workflow design, ownership, human review, adoption, and governance, with examples across intake, CRM follow-up, document workflows, and case research. The session will close with a practical framework for turning AI initiatives into repeatable, accountable processes inside the firm.