Much has changed since the global recession. Budgets are tight, business results are routinely expected, and accountability is everywhere. The learning and development community is responding to these challenges by changing its approach to evaluation. This presentation traces the shifts in measurement and evaluation (M&E) budgets; the roles of finance, accounting, and the CFO; the responsibilities of M&E; the use and impact of ROI evaluation; the proactive approach of learning leaders; and the barriers to successful M&E. Webcast attendees will learn to identify the issues for successful M&E, identify the barriers for M&E, take a proactive approach to M&E, and plan next steps.
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As a world-renowned expert on accountability, measurement, and evaluation, Dr. Jack J. Phillips provides consulting services for Fortune 500 companies and major global organizations. The author or editor of more than 50 books, Phillips conducts workshops and makes conference presentations throughout the world. His expertise in measurement and evaluation is based on more than 27 years of corporate experience in the aerospace, textile, metals, construction materials, and banking industries. This background led Phillips to develop the ROI Methodology?a revolutionary process that provides bottom-line figures and accountability for all types of learning, performance improvement, human resource, technology, and public policy programs. His work has been featured in the Wall Street Journal, Business Week, Fortune Magazine, and on CNN. Phillips also serves as president of ISPI 2012-2013. He is chairman of the ROI Institute, Inc., and can be reached at (205) 678-8101, or by email at jack@roiinstitute.net.
